Privacy Policy for ChaloKhele

Effective Date: 06.05.2025
Company Name: ChaloKhele
Website: https://chalokhele.pro
Mobile App: ChaloKhele (available on iOS and Android)

At ChaloKhele, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our gaming platform via mobile or web. By accessing or using ChaloKhele, you agree to the terms outlined in this policy.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, username

  • Date of birth or age verification

  • Payment details (processed securely via third-party payment gateways)

  • Government-issued ID (in case of KYC verification for withdrawals)

b. Usage & Device Information

  • IP address, device type, operating system

  • Browsing behavior and in-game activities

  • App usage metrics and performance data

c. Transaction Information

  • Deposits and withdrawals

  • Game participation history

  • Wallet balance and rewards


2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the ChaloKhele platform

  • Process payments, deposits, and withdrawals

  • Personalize your experience

  • Detect and prevent fraudulent activities

  • Communicate promotions, offers, and updates

  • Comply with legal obligations and enforce our Terms of Service


3. Payment & Financial Information

We partner with secure and trusted payment gateway providers to process monetary transactions. ChaloKhele does not store your card or banking information on our servers. All payments are encrypted and handled in compliance with PCI-DSS standards.


4. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Trusted third-party service providers (e.g., hosting, analytics, payment processing)

  • Legal authorities if required by law

  • Partners for promotional events (with your consent)


5. Data Security

We implement robust security measures to protect your data:

  • Encrypted data storage and transfer

  • Secure login and password protocols

  • Regular vulnerability assessments

However, no system is 100% secure. We cannot guarantee absolute security but we strive to protect your information to the best of our abilities.


6. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your account and data

  • Opt out of promotional communications

  • Withdraw consent where applicable

To exercise any of these rights, contact us at [[email protected]].


7. Children's Privacy

ChaloKhele is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have, we will delete the data promptly.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: xxxxx
Address: xxxx

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